Privacy policy

Last updated: September 15, 2026

Information we collect

We may collect contact, order, support and product-feedback information you choose to provide, along with limited technical information needed to operate and protect the website.

How we use information

We use information to answer requests, process permitted transactions, deliver and support products, improve accessibility, prevent misuse and meet legal obligations.

Location and connected features

Any future location-sharing feature will require user action and permission. Location may be processed to provide the requested feature and should not be treated as continuously accurate or available.

Sharing and retention

We do not sell personal information. We may use service providers for hosting, payment, delivery and support under appropriate safeguards. We keep information only as long as reasonably required.

Your choices

You may request access, correction or deletion where applicable by contacting privacy@smartcane.ca. Browser cart information is stored locally on your device.

Changes

We may update this policy as the product and services develop. Material changes will be identified by a revised date.